Excellence Suite

Great service from the reception staff. Kevin provided very detailed and organized information about directions and services provided by them, it was super useful as I was able to follow the directions and make decisions very quickly according to the circumstances of my trip. I was able to communicate not only in English but also in Spanish with the other receptionist. She was also very kind and helpful. It's always heartwarming to encounter people from Latin America in service, as the warmth and kindness really shows and makes the difference.

We enjoyed our time at excellence suites and would recommend to anyone staying in Rome for a couple days. Clean rooms, working air conditioner, great location. Within walking distance to many attractions such as the Spanish steps, Trevi fountain, as well as many cafes and shops. Plus it was tucked away making it not too noisey at night. However the best part of our stay was the lovely receptionist Kevin. He was so so accomodating to us. No matter our issue he offered us his time and understanding. Helped us with our luggage upon arrival and departure, ordered taxis for us, made many recommendations as first time tourists. His kindness and hospitality made our trip so much more enjoyable.

Very convenient to walk to everything. 30 min walk to colosseum 10 min to Spanish steps and T fountain. upon arrival was expecting to see a hotel sign so when the taxi dropped us off on the narrow street was a little concerned we were not in the right place. The name is very small on the outside and doesn’t look like a hotel from the outside. that was my only concern. on website should have a picture of the outside doors and building. once that panic ended we were very Happy with our room. bed and pillows very comfortable and that is the most important part for me. Price for the room was excellent. clean room. was a bit small for the amount of luggage we had but i know they had bigger suits that looked absolutely wonderful. next time would book one of those. would definitely stay here again.

The location is very good. The room was really nice. We were pleasantly surprised. Staff friendly. Cute little elevator which is great if you have a heavy suitcase.